Significant demand and weather blamed as ambulances queue outside three North Wales hospitals


Staff reporter (Rhyl Journal)

HEALTH bosses said there was 'significant demand' on Monday as ambulances queued outside three North Wales hospitals.

Adverse weather conditions and high demand were blamed for patients waiting in ambulances outside Bodelwyddan's Glan Clwyd Hospital, Ysbyty Gwynedd in Bangor and Wrexham Maelor.

A Welsh Ambulance Service spokesperson said: “We had an exceptionally busy day on Monday, and the morning’s adverse weather coupled with a high volume of calls has not helped.

“This has led to pressure on the whole unscheduled care system, which in turn has meant it’s taken longer than we would have liked to reach some calls.

“We’ve been working with our health board colleagues to help prioritise those patients with greatest clinical need and speed up the flow of patients through the emergency department."

A spokesman for Betsi Cadwaladr University Health Board said: "We have been working closely with Welsh Ambulance Service colleagues to manage the significant demand, to ensure that patients are directed to the most appropriate support in the hospitals or community facilities, and to provide care as swiftly as possible. All hospital sites and community teams have been focused on this.

"We have experienced some ambulance delays at all sites today (Monday), but all patients are clinically assessed as they arrive and prioritised to receive treatment. We continue to provide additional staff and bed capacity to cope with this demand and to ensure that any delays are minimised.”

The Welsh Ambulance Service is urging the public to use the service appropriately so crews are available to help those in a genuine emergency.

They are asking those feeling unwell and who are unsure what to do to contact NHS Direct Wales, which is available 24 hours a day, on 0845 46 47.

The spokesman added: "Don’t forget about your GP Out of Hours Service and Minor Injuries Unit, where there is no need for an appointment

“Please only call 999 if you’re seriously ill or injured or your life is at risk.”

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