RESIDENTS are being urged to remain vigilant and beware of phone scams related to council tax refunds.
Conwy County Borough Council said residents should not give bank details over the phone in response to calls or messages that claim residents are entitled to a refund.
Residents have also been urged to inform elderly relatives and friends who may be vulnerable to a scam.
A council spokesperson said: "If you receive a telephone call or text message claiming your council tax account is in arrears, or that you’re entitled to a council tax refund, please do not give your bank details.
"As with any cold call, if you’re in any doubt, take the caller's number and check that it is valid. Anyone working in a professional capacity won't mind you doing this.
"It’s also worth regularly reminding elderly relatives and friends to be cautious with their personal and bank details."
Conwy residents can get free help and advice on council tax and benefits direct from the council by calling 01492 576607 or emailing counciltax@conwy.gov.uk.
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